![]() If you still cannot scan, continue to the next step. O If updates are not available or you still cannot scan, restart the computer, then try to scan. O If updates are available, wait for them to install, restart the computer, then try to scan. Search Windows for Windows update, then click the Windows Update control panel setting in the list of results.Ĥ. Click Check for updates. Select Install updates automatically from the Important updates drop-down menu. Search Windows for change device installation, and click the Change device installation settings control panel setting in the list of results. Make sure Windows installed all updates and is set to install them automatically. If all updates failed to install, your Scanner might not work as expected. Part of the Windows 10 upgrade process includes installing important software updates to support full functionality of the computer and connected devices. Step 1: Confirm all Windows updates installed. 1. Have you made any changes to the computer other than installing Windows 10? I suggest you to follow the below steps and check if it helps. I understand your concern and will assist you to resolve this issue. Hi, Thank you for posting your query on Microsoft Community.
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